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Army Family Action Plan

AFAP LogoAFAP provides Active and Reserve Component Soldiers, Army Civilians, Family members, Survivors, and Retirees a voice in shaping their standards of living by identifying issues and concerns for Army Senior Leadership resolution. Since its inception in 1983, the AFAP remains the only such partnership between a branch of the United States military and its constituents.

Issues can be submitted at the garrison Army Community Service office or to a unit Family Programs liaison. Army OneSource ( also facilitates AFAP issue online submission and routes the issue to the garrison/unit selected by the submitter for entry into the AFAP process. The needs of the Army community remain in the forefront of Army Senior Leadership. AFAP is the primary tool to communicate the important issues facing Soldiers, Army Civilians, Families, Survivors, and Retirees.

Information provided through the AFAP process gives commanders and leaders insight into current satisfaction detractors, quality of life needs, and expectations of Army constituents. Leadership uses the information to effect changes that improve standards of living and support programs. These changes foster a satisfied, informed, and resilient Army Community.


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AFAP Resources
Volunteer Active Issue Search Living Wills and Healthcare Powers of Attorney What Can AFAP Do for You?
Volunteers are integral to the Army Family Action Plan at every level. Look here for information on becoming an AFAP volunteer. The AFAP Active Issue Search application was developed to allow Soldiers, Family members, and civilians the ability to access and review the status, direction and resolution of any and all Active AFAP Issues. There is no such thing as being too prepared.The "Taking Care of Business" video explains which forms and what documents a Soldier should complete to ensure their final wishes are observed. The Army Family Action Plan is dedicated to improving standards of living for all military personnel and DoD employees. Look here to find out how AFAP can help you.
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Frequently Asked Questions

What executive and legislative initiatives addressed AFAP issues?

Several key executive and legislative initiatives successfully addressed AFAP issues. Read More

What keeps AFAP relevant?

AFAP is the Army’s primary tool communicating to leadership issues of importance for Soldiers, Family members, retirees, and DA civilians. Read More

What is Customer Management Services (CMS)?

Customer Management Services (CMS) was implemented in 2008 to gather feedback from constituents with access to services provided on Army installations and using that feedback to make improvements to installation services and processes. Read More

Enter a location in the search box to find services near your area

The Army Family Action Plan provides a way for Soldiers and Family members to let Army leadership know what works, what doesn't - and what they think will fix it.


AFAP Issue Management System Training

Training Calendar

Become familiar with Army Family Action Plan (AFAP) Issue Management System by taking one of our instructor-led training classes. The training schedule gives the dates and times of all the upcoming training sessions and instructions on how to register.

Note: To see the Training Schedule and the Events Calendar in the same view:

1) Click on the Training Calendar link above
2) Select Set Calendar Preference
3) Put a checkmark by Training Calendar
4) Click Save Preference



Operation United Assistance

Featured Stories

FORT RUCKER, Ala. (September 6, 2012) -- Sometimes people need a soapbox to stand on to get their issues heard, and the Army Family Action Plan gives people on Fort Rucker a platform to stand on to do just that.

Status updates on community issues raised at the fiscal year 2012 Hawaii Army Family Action Plan, or AFAP Conference, were presented to U.S. Army Garrison-Hawaii leadership, here, recently.

Extending the time allotted to invest survivor benefits and granting per diem for families to attend therapy sessions were the top issues requested this week during the Army Family Action Plan conference.

The annual Army Family Action Plan Conference has brought 53 delegates here this week from garrisons across the Army to discuss 51 issues important to families, wounded warriors and Soldiers.

Status updates on community issues raised at the fiscal year 2012 Hawaii Army Family Action Plan Conference were presented to U.S. Army Garrison-Hawaii leadership, here.

U.S. Army Garrison Ansbach's first of two Army Family Action Plan conferences wrapped up today on Bismarck Kaserne with a guest participant.

Changes in Family Readiness Support Assistance roles and responsibilities, family care plans for married Soldiers and a variety of transportation issues concerning the Fort Wainwright community were a few of the topics discussed by the working groups during the Army Family Action Plan conference at the Last Frontier Community Activity Center this week.

BAUMHOLDER, Germany - Doing away with the civilian five-year rule, converting contract positions to GS positions, home-based business restrictions and overcrowding in single Soldier housing are just a few of the issues concerning the Baumholder community.

REDSTONE ARSENAL, Ala.--For 23 years, Team Redstone has made a mission out of ensuring the installation and the Army are the best they can possibly be. This year was no different as individuals from across the Arsenal gathered to raise the standard of excellence a little higher.

BAMBERG, Germany -- Army Family Action Plan's history speaks for itself; changes to legislation have occurred, policies have been revisited or established and programs or services have improved.