During this 16 year period, Ms. Coughlin served as a financial counselor to both self and command referred clients, as a volunteer income tax advisor (VITA), as Director ACS Christmas Basket Program, and Army Community Service Volunteer Corps treasurer and for the past year served as ACS Volunteer Corps Supervisor. The common thread throughout her volunteerism has been initiative, thoughtfulness, dedication, and an ever present caring attitude toward each soldier and family member she served.
Testimony to her dedication is her documented 4,544 hours of work as a volunteer with the ACS Volunteer Corps. In particular, the past two years Ms. Coughlin accomplished her duties as the Corps leader and Director of the ACS Christmas Basket Program. The program requires giving many hours extended over a period of approximately six months. Over 500 military families were assisted with a Christmas dinner and toys during this time of special need. Of exceptional success was the Bike Shop, which renovated and distributed hundreds of bikes, wagons and other wheeled vehicles. Her professionalism, dedication, and ingenuity were the driving force behind the success of the program.
Over the past year the ACS Volunteer Corps continued to enhance service to the entire community. Ms. Coughlin continuously excelled in every program in which she assisted. Her thoroughness of details always accomplished the necessary job. This involved briefing of commanders and staff about the program opportunities, resources needed, as well as going into the community to locate volunteers to achieve the desired result. Having successfully recruited volunteers she personally coordinated the planning and scheduling of basic volunteer orientations and training.
Ms. Coughlin realized the vital importance of volunteers in our military future. As testimony, she delivered professional training to volunteers. This training focused on service to the community as well as personal fulfillment. As the Corps Supervisor, Ms. Coughlin provided the leadership and guidance to the Corps during this important period of the Army draw down.
Her experience and knowledge of Army family life has always been present during her successful recruitment of volunteers for the Fort McClellan community. Her unconditional support and recognition for volunteers is second to none. As ACS Corps treasurer, Ms. Coughlin understood the importance of budgeting and fund raising. She organized and planned projects to raise funds for the Corps special projects. Examples of fund raisers include flea, markets, Officer Wives Club Craft Show and concessions whenever needed.
Ms. Coughlin demonstrated a deep seated personal commitment toward helping others and toward maintaining high "quality of life" standards on this installation. Her efforts have contributed significantly to the Army Community Service mission and through her dedication over 2,500 military families have experienced, first hand, the difference that one individual's spirit of volunteerism can make.