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Health Management -- Question & Answer Listing  
Viewing 1-8 of 8 Knowledge Entries
Question / Answer

Question:
Do I need a non-availability statement (NAS) from a military hospital stating that it cannot provide the care I need before I seek care from a civilian source if I have TRICARE Standard?

Answer:
A Non-Availability Statement (NAS) is a certification by a uniformed services medical facility that a specific type of non-emergency care is not available at that facility, at a specific time, to a patient who needs that care, and who lives within a certain radius of the Military Treatment Facility (MTF). Until December 28, 2003, TRICARE Standard beneficiaries were required to obtain an NAS prior to seeking non-emergency treatment at a civilian source as opposed to an MTF. Under the 2002 National Defense Authorization Act, the Department of Defense military health system eliminated the requirement for TRICARE Standard beneficiaries to obtain an NAS on Dec. 28, 2003. An exception in the law continues the requirement for an NAS for non-emergency inpatient mental healthcare services.

Question:
If I am enrolled in TRICARE Prime, can I get medical attention from a civilian resource outside my TRICARE Prime service area?

Answer:
TRICARE Prime will only pay for emergency services unless a civilian resource is authorized in advance.

Question:
Where can I find answers to general healthcare questions I have?

Answer:
You can always talk with your primary care provider at your local Military Treatment Facility (MTF) or civilian health care provider with your questions or concerns. TRICARE also operates a Nurse Advice Line (800-611-2871) where you can consult with a registered about your health care concerns. There are several websites that also offer good health information, to include the main TRICARE site (http://www.tricare.osd.mil) and the MedlinePlus site (http://www.medlineplus.com).

Question:
Where can I get vaccinations and immunizations?

Answer:
Your Military Treatment Facility (MTF) and/or other health care provider can assist you with vaccinations and immunizations. Oftentimes, during the start of the flu season, you can get flu shots at your place of Employment, local community centers, and grocery or discount stores.

Question:
Where can I go for prenatal and postnatal care?

Answer:
The first resource to go to for prenatal and postnatal care should be your local Military Treatment Facility (MTF) or civilian health care provider. Additionally, there are other civilian agencies that can provide some additional assistance such as a Planned Parenthood agency. For general information about prenatal and postnatal care, check with your local library for videos and reading materials. There are also many online resources such as those found on MedLine Plus and Planned Parenthood's websites.

Question:
Where can I obtain preventive health care information, to include information on personal wellness?

Answer:
Health officials at your local Military Treatment Facility (MTF) or civilian health care provider can address your questions/concerns regarding preventive health care and personal wellness. Additionally, there are other civilian agencies that can provide assistance as well as a variety of material at your local library or on the Internet. There are also many online resources such as Medline Plus (www.hlm.nih.gov/medlineplus/), a website provided by the National Library of Medicine and the National Institutes of Health and the Army's Hooah 4 Health site (www.hooah4health.com).

Question:
Where do I submit claims for overseas care?

Answer:
The TRICARE Overseas Prime Remote Program is available for active duty service members and their family members who are on accompanied tours. To assist these beneficiaries, a point-of-contact program was established to aid beneficiaries and host nation providers in filing TRICARE claims. The TRICARE Overseas Program consists of three regions: TRICARE Europe, TRICARE Pacific, and TRICARE Latin America and Canada.

Question:
Will I and my family automatically be enrolled in TRICARE?

Answer:
Active duty service members are covered under the TRICARE Prime program immediately. However, the enrollment process is not automatic. For administrative purposes it is required that you complete an enrollment form. Upon arriving at a new duty station you should always report to an MTF or contact your regional contractor to inquire about the enrollment procedures for the region you're in. You must submit enrollment forms for your family members if you wish them to be covered under TRICARE Prime. You do not need to submit enrollment forms to participate in TRICARE Standard or Extra. You may use those on a case-by-case basis just by using network providers.
Viewing 1-8 of 8 Knowledge Entries

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