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Communications -- Question & Answer Listing  
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Question / Answer

Question:
What are some signs of an unhealthy relationship?

Answer:
There are a number of things that signify an unhealthy relationship such as when a partner who is overly jealous and/or possessive of you; one who won’t let your have friends; constantly checks up on you; makes you feel afraid or uncomfortable in his/her presence; withdraws or avoids you; threatens you; is violent or mistreats you; etc. Note that this list is not conclusive. However, you should question relationships with individuals who exhibit such behaviors. Seek counseling; if necessary, or if you fear your life is threatened contact your local law enforcement authority. Note that confidential professional counseling and resources are available to you through the Army One Source program. In CONUS, call 1-800-464-8107; OCONUS, call toll-free 800-464-810777 or collect at 484-530-5889. You can also visit their website at www.armyonesource.com. For your initial login, enter "Army" for the User ID and "onesource" for the Password.

Question:
What are some techniques for rehearsing a briefing or presentation?

Answer:
Rehearsing your briefing or presentation allows you to become more comfortable with your material and confident with your execution, which helps to control your nervousness. Mentally rehearse to visualize how the presentation should look and sound to your audience. Use this to help organize your remarks and develop visual aids. Practice out loud in front of a mirror to get your timing down. Rehearse your presentation live in a less-threatening, informal environment such as for family, friends, or coworkers. Enlist reviews from your audience. Sometimes taping your rehearsal and then reviewing it to see yourself as your audience does or will helps. Be sure to use your props when you rehearse and arrive early enough to the presentation location to check any audio-visual equipment you’ll be using. These are just a few suggestions to help prepare for a briefing or presentation. Learn more about this subject from the resources listed.

Question:
What are some tips for effective meeting management?

Answer:
The most important tip for effective meeting management is to decide whether or not a meeting is required. Time is a very valuable resource. If the information exchange can take place more effectively via a memo, email, or phone call, then perhaps a meeting is unnecessary. If it has been determined that a meeting is required then it should be effectively planned and executed. The Level II class on Time Management in the Army Family Team Building (AFTB) program suggests using the “NEATER” model when planning a meeting. “N” refers to the nature, or purpose, of the meeting. Why is the meeting taking place? “E” refers to expectations. Who should attend the meeting; what is expected of them; and what outcomes are expected from the meeting? “A” stands for agenda. An agenda outlines the topics being covered at the meeting and who is responsible for them. The agenda usually identifies the time allotted to each subject and helps attendees at the meeting stay on track within the timeline established for the meeting. “T” stands for time. It is important to schedule the meeting when all (or most) of the participants can attend and at a time that is most conducive to the attention span of the attendees (e.g., first thing in the morning vs late in the day). “ER” stands for extra resources. Extra resources to consider when planning a meeting include the location, room layout, audio-visual requirements, training aids, handouts, refreshments, etc. Conducting the meeting is another essential phase of meeting management. It is important to start (and stay) on time, follow the agenda, and have someone facilitate the meeting to ensure discussions stay focused on the issue or problem at hand. It may also be useful to have someone record minutes of the meeting, incorporating any follow-on actions that were decided on at the meeting. Minutes should be published within a reasonable amount of time following the meeting and made available to all attendees. These are just a few general tips on effective meeting management. Learn more about this subject from the references listed.

Question:
What are the various methods of communication?

Answer:
There are several different methods of communication such as verbal and non-verbal, written, listening, and reading. Verbal communication is the most obvious and is when messages are conveyed orally. Non-verbal communication refers to the messages one conveys from his/her non-verbal cues such as body language, tone of voice, hand gestures, type of clothing worn, etc. Even silence is considered a form of non-verbal communication. Written communication includes letters, books, memos, email, instructions, reports, etc., that can be read and reflected on at the receiver’s pace. Active listening is an especially important communication method because it affects the way a verbal message is received and interpreted. Similarly, reading skills affects the way a written communication is received and interpreted. Effective communication relies on the receiver of the message understanding what was said, written, or otherwise expressed by the sender.

Question:
What do “communication barriers” mean?

Answer:
Communication barriers refer to the obstructions that interfere with an information exchange. Communication is filtered through personalities, attitudes, values, belief systems, assumptions made about each other, experiences, etc. and can cause mixed signals to exist when two or more individuals communicate. In addition to individual characteristics that can cause a barrier to effective communication, the medium through which the information is exchanged can also cause interference. Recognize which communication and techniques to use for a given situation (e.g., the telephone, face to face, email; personal communication skills and techniques such as directing versus coaching, telling versus asking, etc.).

Question:
What is "Toastmasters?"

Answer:
Toastmasters International is an organization that allows its members to improve their public speaking and communication skills by speaking to groups and working with others in a supportive environment.

Question:
What is Global Internet Mail (GI Mail)?

Answer:
Global Internet Mail, or GI Mail, is a secure means for service members and their families to communicate with each other through e-mail.

Question:
What is meant by "active listening?"

Answer:
Active listening refers to paying careful and complete attention to the speaker and accurately receiving information that is being communicated and perceiving it as it was intended. There are several techniques associated with active listening such as repeating back to the speaker what the receiver heard; asking questions of the speaker to clarify what was said; and summarizing (using different words) what the speaker said. Active listeners also listen for underlying nuances and messages to enhance understanding of key points. These are just a few techniques that are used. Learn more about active listening and its benefits by referring to the resources listed.

Question:
What is meant by "negative interpretations" with regard to relationships?

Answer:
Negative interpretations occur when one partner consistently believes that the motives of the other are more negative than is really the case.

Question:
What is the Armed Forces Network (AFN)?

Answer:
The American Forces Radio and Television Service (AFRTS) provides stateside radio and television programming to U.S. service men and women, DoD civilians, and their families serving outside the continental United States. The Armed Forces Network (AFN) is the worldwide radio and television broadcast network that provides this service.
Viewing 11-20 of 27 Knowledge Entries
< Previous 10 Knowledge Entries Page 2 of 3 Next 7 Knowledge Entries >
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