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Family Assistance Programs -- Question & Answer Listing  
Viewing 1-7 of 7 Knowledge Entries
Question / Answer

Question:
Am I authorized food stamps and if so, where can I obtain them?

Answer:
The Food Stamp Program provides low-income households with coupons or electronic benefits that can be used like cash at most grocery stores. The U.S. Department of Agriculture (USDA) administers this program at the federal level through its Food and Nutrition Service (FNS). State agencies administer the program at the state and local levels, including the determination of eligibility, the amount allowed, and the distribution of benefits. Local food stamp offices can provide information about eligibility. Consult your local phone book for where they are located in your state. The USDA has a toll-free number that you can call for more information (800-221-5689). Most states also have toll-free information numbers.

Question:
What are the eligibility requirements for Army Emergency Relief (AER) services during deployment/activation?

Answer:
Members of the Reserve Components (Army National Guard Reserve and U.S. Army Reserve) and their dependents are eligible for Army Emergency Relief (AER) services once they have been on continuous active duty for mre than 30 days. This applies to Soldiers on active duty for training (ADT) or serving under various sections of title 10, United States Code.

Question:
What circumstances allow me to seek financial assistance through the Army Emergency Relief (AER) fund?

Answer:
The Army Emergency Relief (AER) fund can help in covering food, rent or utilities; emergency transportation and vehicle repairs, funeral expenses, medical and dental expenses, personal needs if a Soldier's pay is delayed or stolen, and provide undergraduate-level education scholarships (based primarily on financial need) to children of Soldiers. AER cannot help pay for nonessentials such as vacations, house purchases or home improvements, or credit card bills.

Question:
What is the Army Emergency Relief (AER) fund?

Answer:
The Army Emergency Relief (AER) fund provides emergency financial assistance to military families (active and retired) when there is a valid need. This applies to members of the Reserve component who have been on continuous active duty for 30 days or more and their dependents. It also applies to ARNG and USAR Soldiers who retired at age 60 and their eligible family members as well as surviving spouses and orphans of Soldiers who died while on active duty or after they retired.

Question:
What is the Army One Source Program?

Answer:
Army One Source (AOS) is a 24-hour, seven-days-a-week toll-free information and referral telephone service available to active duty, National Guard and Reserve soldiers, deployed civilians and their families worldwide. AOS provides information ranging from every day concerns to deployment/reintegration issues. Additionally, if there is a need for face-to-face counseling, AOS will provide referrals to professional civilian counselors for assistance. OCONUS, face-to-face counseling is provided via existing Medical Treatment Facility-contracted marriage and family counselors. n CONUS, call 1-800-464-8107; OCONUS, call toll-free 800-464-810777 or collect at 484-530-5889. You can also visit their website at www.armyonesource.com. For your initial login, enter "Army" for the User ID and "onesource" for the Password.

Question:
What is the Women, Infants, and Children (WIC) Program?

Answer:
The purpose of the Special Supplemental Nutrition Program for Women, Infants, and Children - better known as the WIC Program - is to help safeguard the health of low-income women, infants, & children up to age 5 who are at nutritional risk by providing nutritious foods to supplement diets, information on healthy eating, and referrals to health care.

Question:
Where can I find financial assistance if funds are not available to support my family while my spouse is deployed?

Answer:
The Family Assistance Center (FAC) supporting you during your Soldier's deployment may be able to provide some assistance in securing emergency funds through the Army Emergency Relief program. FAC personnel, in conjunction with the Rear Detachment Commander (RDC), may be able to provide other resources to assist you and your family.
Viewing 1-7 of 7 Knowledge Entries

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