Skip Navigation
Fri Aug 29, 2014
 
Army OneSource
Army OneSource
Army OneSource
Commander's Page Online Training
Volunteer Tools ARMYBook
My AOS Page Services Locator

Question & Answer Listing

Select a Question & Answer entry to see a list of service providers.

Organizational Impacts -- Question & Answer Listing  
Viewing 11-20 of 20 Knowledge Entries
< Previous 10 Knowledge Entries Page 2 of 2
Go to page:  
Question / Answer

Question:
How important is it for community leaders to keep their personal grievances private?

Answer:
Because community leaders are often in the public eye, others often scrutinize their actions much more than the average person. Their reputations are affected by their actions and they way others perceive them to be. When community leaders publicly express personal grievances, there may be a negative impact on personal and organizational credibility, effectiveness, and reputation. Therefore, to be an effective community leader, it is important to demonstrate behavior that reflects positively on both the leader and organization. This does cannot voice their personal grievances, but that they should be aware of the possible consequences of their actions.

Question:
How is an individual's leadership style impacted by group dynamics?

Answer:
There are many ways that an individual’s leadership style is impacted by group dynamics. For example, the leader of a newly formed group, or one that is in the midst of learning a new activity (e.g., operating new equipment) may need to use a more directive style of leadership as described in the Situational Leadership model, created by leading management experts Ken Blanchard and Paul Hersey. In this situation, the leader would act as an instructor with close supervision, and communication would generally be one-way. If the group is highly motivated and highly skilled, the leader may adopt a more “Laissez-Faire” (or hands off) style of leadership, providing little or no direction, but empowering the group to achieve their goals. In times of group conflict, the leader may need to adapt his/her style to resolve issues in the workplace. There are a number of resources available about leadership styles and group dynamics. Learn more about these subjects from the resources provided.

Question:
What are some things that a leader can do to increase the morale of the organization's volunteers, particularly when located outside the Continental United States (OCONUS)?

Answer:
In addition to showing appreciation, respect and demonstrating good basic volunteer management techniques, leaders of volunteers in an organization located outside the Continental United States (OCONUS) can look for local community or host nation issues that may be affecting the morale and motivation of the organization and its volunteers. It might be that some of your volunteers feel a bit isolated by living in a foreign country. Provide opportunities for volunteers to participate in events with local groups that can serve to integrate your volunteers into the local community or host nation. Holding joint events with host nation organizations is good for both the organizations and all the individuals involved.

Question:
What are the benefits of contingency planning?

Answer:
Businesses often have contingency plans to follow in the event of an emergency. Contingency plans allow for business continuity by outlining procedures and activities to follow when a disaster occurs. Contingency plans can also refer to alternative arrangements an organization may have in the event that an activity they have planned cannot take place either when they scheduled it or how it was scheduled. For example, a Family Readiness Group may have picnic in the park planned for a Saturday afternoon. It might be wise to have a contingency (or back-up) plan for the picnic in case the weather doesn't cooperate. Perhaps it can be held on another pre-determined day or it can be converted into a potluck in the Family Readiness Center. Whether you are the leader of a corporation or a volunteer organization, it is wise to have contingency plans to prepare for unexpected events.

Question:
What are various factors that affect group behavior?

Answer:
There are a number of factors that affect group behavior. For example, all members of a group bring their own personalities. These different personalities have an affect on the overall group’s behavior, as does a group member’s feeling of acceptance by other members. The roles and responsibilities held by individual members – or that develop among the member as a result of their personalities and relationship with one another affects the group’s behavior and overall performance. Other factors include things like trust, group norms, and the group’s purpose has an affect as well. Learn more about group dynamics from the resources listed.

Question:
What is a Family Readiness Group (FRG)?

Answer:
A Family Readiness Group (FRG) is an organization of family members, volunteers, and Soldiers belonging to a unit, that together provide an avenue of mutual support and assistance, and a network of communications among the family members, the chain of command, and community resources.

Question:
What is meant by “outcomes-based” evaluation of a program?

Answer:
“Outcomes-based” evaluation focuses on the benefits received by the clients of a program as opposed to other types of evaluations used to assess the success of a program, which often use measures related more to the organization’s needs or goals. Outcomes-based evaluation is often used in assessing government and non-profit organizations because their programs tend to be service-oriented operations. Their focus is on things like whether or not the client’s needs were met or how the client felt after the service was provided, not necessarily on how many clients were served or how many different services are offered. The United Way of America has a book called “Measuring Program Outcomes: A Practical Approach (1996)” that is a good resource for organizations who are developing basic program evaluation plans using an outcomes-based approach. Check with some of the other references provided for more information on outcomes-based evaluation methods.

Question:
Where can I obtain information on volunteer management?

Answer:
There are a number of resources available on volunteer management to include books, classes, Internet sites, etc. Additionally, many community agencies offer training on volunteer recruitment, placement, training, supervision, retention and recognition of volunteers. Check with your community’s volunteer coordinator or with some of the local community agencies for more information.

Question:
Why is it important as a leader to understand the culture and politics of other organizations?

Answer:
It is important to understand the culture and politics of other organizations with which you or your organization have an association because it may help you communicate better with their leaders when such a need arises.

Question:
Why is it so important to keep members informed of decisions that impact the organization?

Answer:
It is important to keep members informed of decisions that impact the organization whether they directly or indirectly affect them. Members of an organization want to believe that the leaders of their organization are doing their job properly and effectively. They need to be able to trust organization leaders in order to feel secure in their own positions, whether they are employees, volunteers, or just associates of the organization. Decisions such as policy changes, merging with another business, or changing leadership can often stir up uncertainty in an organization. It is important to justify these decisions to organization members in order to provide reassurance and acceptance.
Viewing 11-20 of 20 Knowledge Entries
< Previous 10 Knowledge Entries Page 2 of 2
Go to page:  

Full Website
This site may not be optimized
for a mobile browsing experience.
OK
Please don't show me this again: