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Tue Jan 17, 2017
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Question & Answer Service Providers

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How can I contact my Soldier when he or she is deployed?  
Soldiers usually have access to the Internet during deployments (even when deployed to combat zones) and often have access to a telephone although your deployed Soldier would have to do the calling. There are several free email services you can use, and access to computer resources is usually available for family members on military installations. Check with your local Army Community Service (ACS), Family Readiness or Assistance Centers, or your local libraries for further assistance. The Department of the Army recommends using Army Knowledge Online (AKO) email for communicating with your Soldier as it provides a secure interface. All Soldiers (to include Reserve Component Soldiers) are authorized AKO accounts and family members/friends of full-account holders can obtain Guest Accounts. The Army Postal System (APO) manages the delivery of mail to and from Soldiers overseas and when deployed. So, letters and care packages are always another option. Note that there are often restrictions on the type of items that can be sent to Soldiers in certain parts of the world.
Keywords: Communication, Deployment

Question & Answer Service Providers  
Service ProviderReferenceMeans of Delivery
Army Community Service Verbal
Chain of Command Verbal
Family Program Coordinator US Army National Guard Verbal
Family Readiness Group Verbal
Local Armory Verbal
Rear Detachment Commander Verbal
Soldier and Family Assistance Program Manager Verbal
U.S. Army Military Affiliate Radio System Army Regulation 25-6 MILITARY AFFILIATE RADIO SYSTEM (MARS) equipment
U.S. Army Reserve Family Program Director Verbal

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