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What are some basic steps of crisis intervention that Family Readiness Group (FRG) leaders, for example, should be aware of?  
Family Readiness Group (FRG) Leaders may be one of the first persons contacted by members of their FRG when a problem or crisis occurs. Listen to the individual's account of the problem or crisis and write down essential information such as: the name and contact information of the FRG member, details given about the problem, determine who else (if any) has been contacted, determine who should handle the problem, record any actions taken by the individual or yourself, and determine any need to follow up. Be aware of local emergency numbers for medical, fire, and police assistance, as well as national hotlines for suicide prevention, domestic violence, poison control, etc. Keep these and other local community and military resource information on-hand. Note the importance of keeping information confidential. However, if you suspect the individual is in a life-threatening or abusive situation, it is your responsibility to intervene. For more information on crisis intervention refer to the references listed here.
Keywords: tragedy in the unit, Leadership

Question & Answer Service Providers  
Service ProviderReferenceMeans of Delivery
American Red Cross Crisis Management Training
Army Community Service Operation R.E.A.D.Y. Handbook Publication
Army Community Service The Army Family Readiness Group Leader's Handbook Publication
Army Community Service Family Advocacy Program Crisis Intervention Programs Publication
Army Continuing Education System Conflict Management Classes Verbal
Army Continuing Education System Problem Solving Classes Verbal
Army Continuing Education System Crisis Management Training Verbal
Army Continuing Education System Crisis Intervention Programs Verbal
Army Family Team Building Conflict Management Classes
Army Family Team Building Army Family Team Building Level II Training Outline
Chaplain Crisis Intervention Programs
Chaplain Conflict Management Classes
Chaplain Crisis Management Training
Chaplain Building Strong And Ready Families
Clergy Conflict Management Classes
Clergy Crisis Intervention Programs
Clergy Crisis Management Training
Local Colleges and Universities Problem Solving Classes
Local Colleges and Universities Crisis Management Training
Local Colleges and Universities Conflict Management Classes
Local Colleges and Universities Crisis Intervention Programs
Local Schools Conflict Management Classes
Local Schools Problem Solving Classes
Mental Health Organizations Conflict Management Classes
Mental Health Organizations Crisis Intervention Programs
Mental Health Organizations Problem Solving Classes
Public and Private Training Organizations Conflict Management Classes
Public and Private Training Organizations Crisis Intervention Programs
Public and Private Training Organizations Crisis Management Training
Public and Private Training Organizations Problem Solving Classes
Public and Private Volunteer Organizations Crisis Intervention Programs
Public and Private Volunteer Organizations Problem Solving Classes
Public and Private Volunteer Organizations Conflict Management Classes
Public and Private Volunteer Organizations Crisis Management Training
U.S. Army Command and General Staff College Conflict Management Classes
U.S. Army Command and General Staff College Command Team Seminar
U.S. Army Research Institute for the Behavioral and Social Sciences Family Support Group Leader's Handbook Publication
U.S. Army War College It Takes a Team ( A Resource for the Company Commander's Spouse/ Representative)
U.S. Army War College Spouse Battle Book Publication
U.S. Army War College Conflict Management Classes

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