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Tue Jan 24, 2017
Army OneSource
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Army OneSource
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Question & Answer Service Providers

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How can our volunteer organization's advisor assist when there's group conflict?  
One of the advisor's roles is to serve as a mediator in times of organizational crises. Your advisor should remain objective when dealing with emotional or divisive group issues, but he/she can provide guidance from his/her own experiences or provide direction in terms of outside resources that can assist. Additionally, it is important for the advisor to be knowledgeable about any laws, regulations, and ethical considerations that may apply to the situation. The advisor can provide suggestions to help the group resolve their problems, but should do so without influencing the group's decision.
Keywords: mediate, leadership, Advisor, management

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U.S. Army War College Spouse Battle Book

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