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Warrior Transition Unit

Warrior Transition Unit

Category Questions  
What instructions are contained in Appendix 1 to Annex O?
What baseline do garrisons use to calculate their requirement for computers and TVs-100% of the...
For garrisons that have already purchased services and equipment, how do garrisons get...
How do garrisons account for the electronic equipment that is purchased through the UFM process...
Who will install the equipment?
How will unserviceable equipment be handled by the garrison?
What does a garrison do when equipment is lost or becomes unserviceable?
When there is a service or maintenance issue with a piece of equipment or a service at the...
How will personal information on computer hard drives be protected?
When will my garrison receive the required cable TV service; the required phone service; the...
How does a garrison know whom to contact in the event of a question or an issue pertaining to...
What agency has the responsibility to manage equipment and services that have already been...
Does the garrison determine when a piece of equipment needs replacement or needs repair?
How will FMWRC pay for the electronic equipment and services that are required to support WTU?...
Will the Army Recreation Machine Program (ARMP) also provide similar telecommunications support...
How do we plan and coordinate with ARMP for location changes and/or new requirements?
When equipment is shipped by ARMP or contractors to the garrison, where will this equipment be...
What will be done about services already contracted for in off post government supplied housing?
Will ARMP provide peripheral equipment to support the telecommunications equipment that is...
How will WTs who have already been paying for cable TV, phone and internet service get...

Category Questions  
What instructions are contained in Appendix 1 to Annex O?
[2/13/2008]

Appendix 1 is a Data Call that establishes the baseline requirements for each garrison in order for FMWRC to determine what the requirements are for contracts for services and equipment at each garrison. The due date for submission of the completed data call was NLT 1 January, 2008.

What baseline do garrisons use to calculate their requirement for computers and TVs-100% of the requirement?
[2/13/2008]

Each garrison will be different. Recommend that garrisons use an adjusted number based on assumptions about the numbers of WTs who will arrive without personal computers and TVs and the mix of active component WTs versus mobilized WTs, expectations for surge, and other local considerations. Then, use the 10% overage calculation to come up with the total requirement. The turnaround time for shipment and receipt of additional equipment should be less than 30 days.

For garrisons that have already purchased services and equipment, how do garrisons get reimbursed for funding of these requirements?
[2/13/2008]

Garrison equipment or services already purchased to meet WTU requirements should be backed up with contracts, receiving reports and invoices. Requests for reimbursement should be consolidated by the installation RM office and forwarded through the Region RM to the IMCOM RM office.

How do garrisons account for the electronic equipment that is purchased through the UFM process and shipped/installed at the garrison? Who owns the assets?
[2/13/2008]

Garrisons will be asked to provide shipping addresses, a POC and phone number for receipt of all property. Garrison WTU staff will be responsible for coordinating arrangements to secure and store property. Property accountability is the responsibility of the garrison when received and/or installed. Equipment that is shipped to the garrison and installed in WTU barracks/SFACs must be secured and placed on the installation property book IAW regulatory procedures. Normal hand receipt and sub hand receipt procedures should be followed. When property is shipped to the installation and received by the WTU, receiving reports must be completed by the WTU Supply Sergeant or POC and returned within 5 days to the Army Recreation Machine Program, P.O. Box 13639, ATTN: PBO, Colorado Springs, CO 80902-0639. Alternatively, copies may be emailed to PBO@armp.org or FAX to 719-524-0200, ATTN: PBO.

Who will install the equipment?
[2/13/2008]

Situations will vary by garrison. Garrisons will be informed of installation dates. The Army Recreation Machine Program (ARMP) will coordinate with installation POCs on installation of equipment, e.g. wall mounted TVs, etc. In most instances, contractors will install and mount the equipment. In all cases, methods for installation of equipment will be coordinated with the WTU commander or designated garrison POC.

How will unserviceable equipment be handled by the garrison?
[2/13/2008]

Procedures will vary according to the item of equipment. The garrison SFAC director and WTU commander should assign responsibilities to a staff member (s), e.g. the supply sergeant to receive all reports of unserviceable equipment or substandard service. An SOP will be provided to the WTU commander and staff that will provide specific instructions on return, service and disposal of equipment. This SOP will be distributed to garrisons NLT 13 February. Computers will be returned to the Army Recreation Machine Program (ARMP) field office co-located on the installation. If a field office is not co-located on the installation, the installation will be given instructions where to mail the computer. TV/DVD players will be repaired by local contractors according to warranties and contractual requirements.

What does a garrison do when equipment is lost or becomes unserviceable?
[2/13/2008]

Garrisons are responsible for and authorized to have on hand 10% excess requirements. Stock from “on hand overage” should be used to replace damaged or lost equipment. Requests for replenishment of overage used to backfill damaged equipment should be forwarded to WTU@armp.org. Normal out processing procedures should be established to account for all hand receipted property prior to clearance of WTs. Property damaged or lost through negligence should be subject to normal survey procedures. Instructions will be provided to garrisons regarding procedures for handling/disposing of damaged equipment.

When there is a service or maintenance issue with a piece of equipment or a service at the garrison, who does the garrison call to get assistance?
[2/13/2008]

There will be some variation on this dependent on the specific Garrison. As equipment and services are provided, each Garrison will be given a POC contact document. In the event that the contact information is incorrect or unavailable, an e-mail should be sent to WTU@armp.org.

How will personal information on computer hard drives be protected?
[2/13/2008]

When a Soldier out processes from the WTU, his (her) computer will be returned to the Army Recreation Machine Program (ARMP) field office located on the installation or mailed to the nearest supporting ARMP field office. The hard drive will be cleaned and re-imaged, and returned to the installation for re-issue. New arriving WTs will be issued computers from overage stock.

When will my garrison receive the required cable TV service; the required phone service; the required TV/DVD equipment; the required internet services?
[2/13/2008]

Orders for services and equipment for garrisons are being prepared based on the all data call. The acquisition plan has been finalized. PRs have been prepared and fund certifications have been obtained. The objective is to have all contracts awarded NLT 28 Feb. The Warrior in Transition Unit Status Report will be distributed and updated every two weeks beginning mid-Feb and sent to IMCOM HQ for distribution to regions. Garrisons will be asked to update this report with any changes in requirements, point of contact information or address changes.

How does a garrison know whom to contact in the event of a question or an issue pertaining to electronic equipment that needs resolution?
[2/13/2008]

FMWRC and the Army Recreation Machine Program (ARMP) will distribute and keep an updated listing of key personnel and contact information for all responsibilities in support of WTU mission electronic equipment and services or an email can be sent to WTU@armp.org.

What agency has the responsibility to manage equipment and services that have already been purchased and installed by garrisons?
[2/13/2008]

The garrison is responsible to account for, maintain, and manage existing equipment and services procured in advance of the publication of Annex O, IMCOM FRAGO 2. As garrison requirements expand and new equipment or services are required and/or and as unserviceable equipment needs to be replaced, new requirements will be contracted and purchased through FMWRC and ARMP. Garrisons should notify ARMP of new requirements, e.g., new WTU barracks opening, significant increases in WT population, movement of WTs to another building, etc., as soon as they are identified.

Does the garrison determine when a piece of equipment needs replacement or needs repair?
[2/13/2008]

Yes, the garrison makes this determination. Instructions will be provided with the SOP regarding procedures to follow when equipment needs to be repaired and/or replaced.

How will FMWRC pay for the electronic equipment and services that are required to support WTU? Will this impact the ARM Trust Fund distributions to the IMCOM Regions?
[2/13/2008]

AMAP (Army Medical Action Plan) funding will be used to fund to reimburse FMWRC (ARMP) for electronic equipment and services that are required to support WTU. The following steps will be followed: (1) Requirements are identified to accomplish the mission and the time line; (2) FMWRC notifies IMCOM-FM of funding requirements. IMCOM-RM will reimburse FMWRC through use of the UFM process and the existing MOA. There will be no impact on the distribution of ARMP Trust Fund dividends to the Regions or their normal UFM distributions.

Will the Army Recreation Machine Program (ARMP) also provide similar telecommunications support to the SFACs?
[2/13/2008]

IMCOM will publish a separate Annex to FRAGO 2 that will address specific support requirements for SFAC common areas. A data call to identify specific requirements for each garrison will follow. However, SFACs must receive official internet support via the DOIM to ensure that SFAC staff are connected to the NIPRNET.

How do we plan and coordinate with ARMP for location changes and/or new requirements?
[2/13/2008]

As soon as new or different barracks locations are identified, this information should immediately be forwarded to WTU@armp.org in accordance with the guidance in the FRAGO so that identification of new requirements for internet services and equipment can planned, funded and shipped at the appropriate time to start up new services and support.

When equipment is shipped by ARMP or contractors to the garrison, where will this equipment be stored if it arrives prior to the installation date?
[2/13/2008]

The WTU commander is responsible for coordinating with the garrison staff to identify a secure location to receive and store equipment. Advance coordination for receipt of shipped items is an extremely important process. A POC name, office phone number and cell phone number (if available) of the person (s) responsible for receipt of shipped items must be provided to ARMP in advance.

What will be done about services already contracted for in off post government supplied housing?
[2/13/2008]

Services already paid for by the government in off post housing will be addressed as part of the sustaining processes and requirements will be fulfilled in accordance with guidance in the FRAGO. For more information contact your garrison WTU POC.

Will ARMP provide peripheral equipment to support the telecommunications equipment that is installed or issued? For example, mounts or brackets for TVs, cases for laptops, docking stations, etc?
[2/13/2008]

All peripheral equipment requirements will be identified when final specifications are determined and contracts for purchase are awarded and this equipment will be supplied to the WTU.

How will WTs who have already been paying for cable TV, phone and internet service get reimbursed for those expenses?
[2/13/2008]

Regions should request supplemental funding through the region DRM to HQ IMCOM-RM with supporting documentation for expenses actually incurred.


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